Terms & Conditions
- Gift Vouchers are valid for a period of 6 months at the Isleworth location.
- Please bring your voucher with you.
- We recommend that you book at least 4 weeks in advance. All bookings are subject to availability.
- Cancellations less than 48 hours before the treatment are subject to a charge of 50% of the treatment cost.
- Cancellations less than 24 hours before the treatment are subject to our cancellation policy.
- Wedding Package Vouchers are currently only valid at the Neals Yard location in Notting Hill.
- Additional charges will apply if you wish to have a mobile service.
- Additional charges will apply if you decide to visit the Neals Yard store at Notting Hill (excludes Wedding Packages.
- Vouchers are non refundable, redeemable for cash and cannot be replaced if lost or stolen.
- Upgrades are available but subject to availability.
- Delivery to the UK mainland only
- Delivery by First Class post.- £1.50
- No dispatch or delivery on UK bank holidays and weekends